Thrux Lawrence uses the highest quality Horween Leather for our bags. Naturally, there are oils and waxes in the leather to give it the desired finish. We recommend caring for this finish with Otter Wax every six months or so.
All orders to the United States (all 50 states, APO, FPO) are available to be shipped by either FedEx Ground or USPS First Class depending on weight. Expedited shipping is also available on most products. Please see the checkout page for options and prices.
We ship from our retail location in North Idaho. Depending on distance, orders arrive anywhere from three to seven business days.
International orders will ship out via FedEx, USPS First Class International, or Priority Mail depending on weight, location, and other factors. Buyer will be responsible for any import duties and taxes associated with receiving the order. Please contact us at firstname.lastname@example.org if you have any questions regarding customs, importation, costs, etc.
Should you need to return any Thrux Lawrence product, we will need email notification within ten days of you receiving it. Return the product unused, unworn, unwashed, tags still attached with receipt. Contact us via email at email@example.com. You will need to return your purchased Thrux Lawrence item to us at your expense. Please use shipping with tracking. We will not issue a refund for any goods lost in transit. Once we have inspected and approved the item, we will issue your refund.
Please note that returns will not be accepted on sale items.
We will be glad to help with any exchanges. The same policy as "returns" applies. Please email us at firstname.lastname@example.org. Subject as "Exchange." If we have your preferred item is in stock, we will ship it at our expense. If your desired item is not in stock you can either join that products order list or be issue a refund.
We will do our darn best to repair any product defect within 30 days of you receiving it. Send it back at your expense, and we will send your item back free of charge.
Thrux Lawrence will not share any of your information with anyone. All transactions are SSL encrypted.